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RFMSS HELP DESK
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US Army/Army Reserve, Navy, and Marine Corps users can submit help requests 24/7 via webform or by phone at the links and number below.
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How can we help? Choose the option that best describes the assistance needed:
Access, Permissions, or Feedback Requests related to account access/CAC login, scheduling questions, training database usage, adding/updating GIS layers, or feedback. * Search for “ATIS - Range Facility Management Support System (RFMSS)” in the business service drop down at the end of the form.
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Technical Issues Issues such as connection error messages, application error messages, end of day processing issues, or bugs/defects. * Search for “ATIS - Range Facility Management Support System (RFMSS)” in the business service drop down at the end of the form.
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TELEPHONE: 1-866-335-2769 * Please listen for the option 6.
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NGB RFMSS Center of Excellence Help Desk
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Army National Guard users should continue to contact the NGB RFMSS Center of Excellence Helpdesk at:
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TELEPHONE: 320.616.3093 or DSN: 871.3093
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https://rfmss.ngb.army.mil
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