TOLL FREE: 844.261.1066 or DSN: 865-3102
email: usarmy.belvoir.peo-enterprise.mbx.ahrs-service-desk@army.mil
A voicemail is not associated with the above telephone number.
Any RFMSS user who calls the Service Desk but does not receive a response is encouraged to send an email request for support.
As of 12 April 2024, all after-hour RFMSS service outages are to be reported to the emergency operations number at 703-469-6109.
This number is STRICTLY for reporting RFMSS service outages between 2000hrs and 0400hrs ET on weekdays and at all hours on weekends and holidays.
All other incidents, including account-related issues, should be submitted as normal to the AHRS RFMSS Service Desk.
Submit a ticket through the COE web site https://rfmss.ngb.army.mil
Commercial: 320-616-3093
DSN: 871-3093